He is very professional and knowledgeable.

“He explained everything to me at least twice since I had no idea (until now) how my AC unit works, where it’s located, and what the pillow thing in the unit outside was. I now know that’s the “jacket” for the compressor!”

Donna F.

Came the same day I called.

“Their worker, Charles, and his coworker were professional, approachable, and patient. They told me what the issue was, offered several ways to fix it, and answered every question I had!”

Jessica

Can't Say Enough

“The whole McGinley team is amazing! I can't say enough good things about this company. Honest, kind, goes the extra mile. If you want quality work and extraordinary customer service, this is who you should call.”

Graham F.

So glad I called them!

“I have a Mitsubishi 'split' heat/ AC unit that has been inconsistently working. I put out an 'ask' on a neighborhood FB page- McGinley was recommended. I called and was surprised when an AI assistant took the call and booked me an appointment. Apparently, AI isn't so smart b/c Ryan, from the office, called to tell me AI had overbooked me. We set up another appointment. Meantime, they had a cancellation and fit me in sooner. Ryan is very nice, helpful and aims to please his customers! He sent over Charlie Weiss, a very experienced technician who got right to work in the chilly, damp weather to diagnose my unit. Once done, we went indoors to discuss his findings and potential ways to move forward. He was very transparent with the pricing of each option. Charlie is very knowledgeable about his craft and explained things to my husband & I in very easy to understand language. He is also very personable, friendly and genuine. This company is very lucky to have Charlie represent them! The consultation fee was more than reasonable as was the 'maintenance fee' we would have paid had the unit warranted it. Charlie made it clear he couldn't do the maintenance as there are service issues with the unit that needs attention. We will be waiting to address these in the spring, as advised. I will use McGinley again and refer them out to folks needing these types of services.”

Michele Guerin

Highly recommend!

“Charles was super thorough and helped me understand not only what my issue was, but some options for prevention moving forward. It was an overall excellent experience.”

Jen I.

I was able to schedule an appointment the same day.

“He explained everything as he went, showed me pictures, and reviewed several options. After he left, I received a detailed invoice, a comprehensive checklist, and options for future services.”

Nicole B.