Came the same day I called.

“Their worker, Charles, and his coworker were professional, approachable, and patient. They told me what the issue was, offered several ways to fix it, and answered every question I had!”

Jessica

Thank you. ????

“He was like a PhD-level technician, but also like a college professor, as he took me through all scenarios of what might be broken and different ways to go about the repair. I couldn’t be happier.”

Celeste D.

Took his time to explain everything that was needed.

“Brandon was a great representative of your company. I would be delighted to have him take care of all my services for my AC.”

Joe W.

It was an overall positive experience.

“He described what the furnace maintenance inspection involved and what the outcome was in terms that I could understand. He was very friendly and gave us some options to consider moving forward.”

Bruce T.

Always Prompt & Professional

“Thank you all at McGinley! We had a really complicated boiler/hot water problem, and you guys have responded repeatedly with solutions and a complete rework of our system. Always prompt, always professional, and always above and beyond in your work.”

Stacy S.

So glad I called them!

“I have a Mitsubishi 'split' heat/ AC unit that has been inconsistently working. I put out an 'ask' on a neighborhood FB page- McGinley was recommended. I called and was surprised when an AI assistant took the call and booked me an appointment. Apparently, AI isn't so smart b/c Ryan, from the office, called to tell me AI had overbooked me. We set up another appointment. Meantime, they had a cancellation and fit me in sooner. Ryan is very nice, helpful and aims to please his customers! He sent over Charlie Weiss, a very experienced technician who got right to work in the chilly, damp weather to diagnose my unit. Once done, we went indoors to discuss his findings and potential ways to move forward. He was very transparent with the pricing of each option. Charlie is very knowledgeable about his craft and explained things to my husband & I in very easy to understand language. He is also very personable, friendly and genuine. This company is very lucky to have Charlie represent them! The consultation fee was more than reasonable as was the 'maintenance fee' we would have paid had the unit warranted it. Charlie made it clear he couldn't do the maintenance as there are service issues with the unit that needs attention. We will be waiting to address these in the spring, as advised. I will use McGinley again and refer them out to folks needing these types of services.”

Michele Guerin