Water Heater Service and Repair Prospect-Park, PA

So glad I called them!

“I have a Mitsubishi 'split' heat/ AC unit that has been inconsistently working. I put out an 'ask' on a neighborhood FB page- McGinley was recommended. I called and was surprised when an AI assistant took the call and booked me an appointment. Apparently, AI isn't so smart b/c Ryan, from the office, called to tell me AI had overbooked me. We set up another appointment. Meantime, they had a cancellation and fit me in sooner. Ryan is very nice, helpful and aims to please his customers! He sent over Charlie Weiss, a very experienced technician who got right to work in the chilly, damp weather to diagnose my unit. Once done, we went indoors to discuss his findings and potential ways to move forward. He was very transparent with the pricing of each option. Charlie is very knowledgeable about his craft and explained things to my husband & I in very easy to understand language. He is also very personable, friendly and genuine. This company is very lucky to have Charlie represent them! The consultation fee was more than reasonable as was the 'maintenance fee' we would have paid had the unit warranted it. Charlie made it clear he couldn't do the maintenance as there are service issues with the unit that needs attention. We will be waiting to address these in the spring, as advised. I will use McGinley again and refer them out to folks needing these types of services.”

Michele Guerin

I was very impressed!

“He was thorough and was very straightforward and honest in explaining everything to me. Even though it looks like we’re going to have to replace the heating system, I feel confident that it is the best choice and that I was given a choice in coming t”

Elliot M.

Practical recommendations that balanced affordability...

“The two-day project was handled by well-mannered, highly knowledgeable technicians who clearly take pride in their work. Charles, Ray, and the entire team—thank you for the excellent service and craftsmanship.”

Susan D.

Very professional & knowledgeable!

“It was only a small furnace maintenance job, although he took his time, explained everything as he was doing it, and answered all my questions! Excellent company to work with - Highly recommend!”

Justin H.

A++

“Thank you Brandon job was well done!”

Rebecca G.

Thank you. ????

“He was like a PhD-level technician, but also like a college professor, as he took me through all scenarios of what might be broken and different ways to go about the repair. I couldn’t be happier.”

Celeste D.